Lifeline WA is part of the national Lifeline network, the leading provider of suicide prevention assistance in Australia. They deliver services that aim to prevent suicide, support people in crisis and create opportunities for emotional well-being. In addition to The Crisis Support helpline—a 24/7 phone service operated by trained and accredited Telephone Crisis Supporters—Lifeline has created an online chat service.

The online chat enables short-term support for people who are overwhelmed and having difficulty coping or staying safe. Users can confidentially chat one-on-one with a Lifeline Online Crisis Supporter using instant messaging technology. The chat is available 8pm–Midnight AEST and operates 7 days a week.

iinet are Lifeline WA’s technology partner and have supported the landing page with the aim of raising awareness of the national online crisis chat. Lifeline WA are in the process of creating their own online crisis chat program which will better suit the needs of Western Australians in crisis.

Instead of having LaunchCake, we decided to make a LaunchDonation! You too can make a difference by supporting Lifeline WA lifelinewa.org.au/donate/ . Lifeline WA relies on corporate and community funding to deliver its core suicide prevention and crisis support services.

Online Crisis Chat Landing Page